Mediation helps people with opposing opinions to think about the agreement they would like and break down their objections or requests into easy to understand respectful statements which will be responded to less negatively than previous attempts of communication.
It ensures opposing parties hear or receive clear messages from each other so they can work together to find acceptable solutions without loosing face.
What is a Mediator ?
An experienced mediator is a skillful, professionally trained facilitator. Their job is to help people communicate their needs clearly in a way that will be responded to positively by the opposing party or parties.
The Mediator will chair any meetings that take place between the opposing parties to ensure equal uninterrupted time to speak. They will keep the meetings energised and focused on finding solutions.
Their job is to help parties decide what kind agreement they need, understand and outline the position of each side and to systematically discuss resolution on each point.
A Mediator can pass messages and information between parties who are unable or unwilling to meet.
Mediators are impartial and strive to balance the interests of all parties.
Why use a Mediator ?
Mediators do not take sides, they help people feel more confident about the future and finding a way forward. They help people take the steps needed to establish useful and practical communication without the discussion becoming an argument or going round in circles avoiding the real issues.
Keep parties focused on finding solutions, writing and re framing agreement points to remind parties of what has been agreed and helping parties express their needs calmly and respectfully to rebuild trust and understanding.
Strained relationships can be rebuilt and strengthened.
Can define acceptable and unacceptable behavior.
"Clear the air", helps parties move on and focus on the future.
Mediation is preferable to litigation because it attracts less negativity and bitterness.
The agreement made during mediation can be made legally binding at a later date, if appropriate and both parties agree.
Mediators can help you resolve matters within a matter of weeks, sometimes days or hours.
Mediation is cost effective and affordable.
For further information on the Calm Talk Mediation process and shuttle Mediation please click on the sub pages on the right of this page.
"When people find the solutions themselves, feel listened to and respected and an agreement has been reached voluntarily, then it is most likely that all parties will leave a mediated meeting with the feeling of relief and satisfaction. "